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Artificial Intelligence Analyst I

Municipal Credit Union
3 days ago
Full-time
On-site
New York, New York, United States
$71,600 - $116,550 USD yearly
AI and Machine Learning

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission:

To help hard-working New Yorkers build better tomorrows

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial futures

Overview: The AI Analyst supports the implementation and day‑to‑day operation of pre‑built AI solutions—such as UIPath, Copilot Studio, and other low‑code platforms—to help improve productivity and user experience across the organization. This role focuses on assisting with solution setup, providing basic technical support, and helping business teams adopt existing AI tools. The AI Analyst will also help identify simple opportunities where generative AI or data‑driven tools could streamline tasks or enhance workflows.


Responsibilities:


  • Assist in implementing and maintaining pre‑built AI and low‑code solutions (e.g., UIPath, Copilot Studio) to automate routine tasks and support reporting needs.
  • Work with Business Units, Organizational Agility, and IT partners to support solution rollout and ensure alignment with established processes.
  • Follow best practices in low‑code development and process design to help ensure consistent and user‑friendly solutions.
  • Provide first‑level technical support, troubleshooting, and basic maintenance for deployed AI tools.
  • Help research and suggest potential new use cases for generative AI and data‑science‑enabled tools.
  • Support the creation of use cases, assist with initial testing, and help coordinate user acceptance testing (UAT).
  • Ensure all AI solutions follow organizational policies, procedures, and security guidelines.
  • Communicate updates regarding platform changes, enhancements, and known issues to relevant stakeholders.
  • Perform other related duties and assist with special projects as assigned.


Requirements:


  • Bachelor’s degree in IT, Computing Studies, Information Systems, Statistics, or equivalent experience.
  • 0 – 2 Years of Experience with low-code platforms (e.g., UIPath, Copilot Studio) and familiarity with data science and generative AI solutions.
  • Ability to learn and explain technical concepts in a clear, approachable way.
  • Strong analytical thinking and interest in process improvement.
  • Solid customer service skills and ability to build positive working relationships.
  • Ability to support multiple tasks in a fast‑paced environment and meet deadlines.
  • High attention to detail and commitment to producing quality work.

 

Why you'll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

Results - We are passionate about winning.

Agility - We proactively anticipate, respond and pivot to ensure MCU wins.

Integrity - We operate with the highest ethical standards and highest degree of honesty.

Belonging - We cultivate a culture of inclusion and teamwork.

Ownership - We take personal responsibility and hold ourselves accountable for the results.


Why You’ll Love Working Here:

The pay range for this position is between $71,600-116,550 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.


Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.