Artificial Intelligence Engineer

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

About the Role

The Business Intelligence and AI team at Caterpillar Financial Services is on a mission to make enterprise data easy to find, easy to use — and accessible through conversation.

We’re looking for a hands-on AI Engineer to help bring AI to the heart of our data ecosystem. In this role, you’ll lead research, prototyping, and development of solutions that bring business partners closer to data through conversational AI. You’ll collaborate with business stakeholders, data engineers, analysts, architects, and leadership to create AI-powered experiences that unlock insights — through natural language, not just dashboards.

If you thrive on innovation, love prototyping, and are passionate about building practical, scalable AI systems that drive real business impact, this is your opportunity.

What you will have

• Experience delivering AI/ML or data-driven production systems at scale
• Deep understanding of conversational AI, LLMs, GPT-based models, and AI agents
• Hands-on experience with Python and modern AI/ML libraries
• Strong experience with Snowflake, agentic frameworks, and multi-agent orchestration
• Ability to rapidly prototype solutions across a range of technologies
• Understanding of enterprise data architectures and self-service analytics needs
• Experience moving prototypes into production in enterprise environments (operations)
• Excellent collaboration and communication skills; able to partner effectively across data, engineering, and business teams

Top candidates will have

• Familiarity with vector databases, embeddings, and semantic search patterns
• Awareness of LLMOps best practices (prompt versioning, response monitoring, cost optimization, etc.)
• Experience with Snowflake Cortex or similar enterprise AI offerings
• Background in designing conversational AI UX flows
• Familiarity with Matillion, Business Objects, PowerBI, Dataiku
• Experience in financial services or regulated industries

Motivational fit

• Builder mindset: you love prototyping, iterating, and delivering useful AI experiences
• Collaborative & communicative: thrive in cross-functional environments
• Innovative & adaptable: energized by exploring new AI capabilities and applying them pragmatically
• Flexible under feedback: you can shift direction quickly and constructively
• Pragmatic & production-oriented: balance innovation with delivering scalable, reliable solutions
• Passionate about contributing to a diverse and inclusive team culture

Degree Requirement

Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related field, and a strong portfolio of applied AI work.

Skill Descriptors

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level:  Extensive Experience

• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain.

Level: Working Knowledge

• Assesses the current technology environment, expressed needs and initiatives of client organizations.
• Uses an effective consulting method to present technology solutions that resolve stated client business issues.
• Advises clients regarding a family of specific products, technologies or services in a technology domain.
• Demonstrates basic competence and sound business knowledge regarding specific products, technologies or services within a domain of technology expertise.
• Achieves consulting relationship rating of 'professional' by delivering timely, meaningful advice meeting client needs in a narrow set of specific technologies.

Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.

Level: Expert

• Consults to others on the technical design of high-impact, multi-technology complex applications.
• Contributes to the establishment and implementation of best practices for application design.
• Leads in evaluating and selecting emerging application design tools and techniques.
• Mentors juniors to create multiple application designs on multiple technology platforms.
• Directs the development of technical standards and platforms for application design.
• Provides application architecture consulting and educational support to associates and business line areas.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).

Level: Extensive Experience

• Monitors employees to solve software application problems in a timely and efficient manner.
• Designs a department's implementation strategy while considering issues such as budget, time, technology and human resources.
• Evaluates new application software in order to determine applicability within organizational environments.
• Supervises a team to implement application software within the department.
• Evaluates best practices of application implementation within the industry; learns the principles and practices of application software.
• Advises end users on advanced functions and operational techniques of application software.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.

Level Expert

• Consults with others on system and/or technology integration efforts.
• Monitors system and technology integration trends and directions.
• Plays a leadership role in defining systems integration processes and practices.
• Designs complex interfaces, integration strategies and plans.
• Holds an industry wide conference on system integration and migration issues, problems and considerations.
• Demonstrates extensive experience with system and technology integration.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.

Level: Extensive Experience

• Verifies the proper flow of transactions across all input, output and storage channels or devices.
• Evaluates interoperability of new systems with existing systems during the beta testing phase.
• Supervises the testing of complex, multi-platform and distributed applications.
• Designs processes to ensure that the system meets and maintains requirements and expectations.
• Coaches end users on the development of test data and test scenarios for system validation.
• Manages the execution of test plans, including resources, strategies, schedules, processes and tools.

Systems Software Infrastructure: Knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers and other development tools.

Level: Extensive Experience

• Designs and implements software infrastructure and core technologies.
• Develops software architecture and data management policies and procedures.
• Resolves issues regarding the implementation of heterogeneous open systems.
• Evaluates the management of software configuration facilities and practices.
• Coaches on the essential elements of software architecture, platforms and products.
• Facilitates internal and external cooperative and distributed alignment and processing of systems software infrastructure.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools, and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application, or operation.

Level: Extensive Experience

• Emphasizes the business impact of failure and the criticality and timing of needed resolution so that problems can be avoided in the future.
• Creates trouble reports for all issues found and reviews solutions for completeness and correctness.
• Directs the resolution of communications problems in multi-vendor environments.
• Resolves a variety of hardware, software, and communications malfunctions.
• Coaches others on advanced diagnostic techniques and tools for unusual or performance-related problems.
• Facilitates the distribution of releases reports and correction packages to departments or clients.

Summary Pay Range:

$116,532.00 - $216,384.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

       

* These benefits also apply to part-time employees

This position requires working onsite five days a week.

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

August 12, 2025 - August 19, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.     

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

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